TERMS & CONDITIONS
DELIVERY POLICY
At Route2Health® we believe in making the world a healthier place by delivering premium nutritional supplements.
TERMS
How do I track my order?
Once your order is placed, you will be contacted by one of our E-Commerce personnel to confirm your order. Once the order is confirmed, only then your order will be dispatched with our delivery partner. Our delivery partner will coordinate with you through SMS to communicate the successful delivery of your order.
RETURNS
What are the shipping charges & time?
We offer Free Standard Shipping for your order over Rs. 1200/- Shipping may take 24-48 hours.
RETURNS
What are the exchange, return and refund policies?
For return, write to us within 24 hours of receiving the order at consumer@route2health.com
For any product that you are not satisfied with, please email us and you will receive instruction on how to get an exchange or a refund.
If you suspect your product has been tampered with, please be sure to keep the original product and product packaging.
DEFINATIONS
How do I return products if purchased from a different store?
If you purchased products online, please follow the instruction on our site for returns and refund.
If you purchased Route2Health® products at one of our retailer partners, please return the item to that store according to their return and refund policy.
